Getting an Interview – you will be considered if you have:

• A degree in the human services field and related experience.
• Direct program delivery experience in the community social services sector with a demonstrated working knowledge of government and community-based programs and related provincial and community support systems.
• Punjabi speaking is an asset.

The Job Requires you to have:

• Strong organizational and time management skills; able to balance and manage competing projects and priorities and prioritize workload to respond to changing conditions and deadlines.
• Strong skills with Microsoft Office 365, including Word, Excel, Outlook, and ability to use various database programs.
• Skills in using virtual meeting platforms including Microsoft Teams.
• Ability to navigate challenging conversations and sensitive topics.
• Ability to work in a stressful environment, dealing with clients in crisis situations. It is important to know when to seek support from supervisors or co-workers.
• Knowledge and ability to handle crisis situations and de-escalate.
• Ability to maintain discretion and work with a high level of privacy and confidentiality.
• Skills at communicating and presenting information to a variety of audiences in a clear, concise, and effective way for the purposes of report writing, facilitating meetings, group sessions, and networking.
• Knowledge of effective coaching, mentorship and relationship building practices.
• Personal maturity, sound judgment, self-motivation, empathy, and strong interpersonal skills.
• Ability to work effectively independently and with other program staff, therapists, social workers, and other related staff.
• Ability to supervise and document visits between parents and children who are in the care of the Ministry of Children and Family Development.
• Ability to work flexible work hours to meet family's availability (evenings and weekends).
• Ability to have direct, in-person contact with on-site staff and clients; adherence to health and safety protocols is required.
• Ability to work with challenging behaviours- sometimes aggressive, with clients with complex needs.
• Valid BC Driver’s License with clean Driver’s Abstract and use of a personal reliable vehicle.
• A valid First Aid certificate is a condition of employment.
• A satisfactory Criminal Records Check is a condition of employment.